Returns & Exchanges
At MINIMARU, we want you to love every piece you bring into your home. If you are not completely satisfied with your purchase, you may return eligible items within 30 days of delivery for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return and the reason for the request.
- 2.Prepare the Package
Carefully pack your items in their original packaging, ensuring all tags are attached and the product is in its original, unused condition.
- 3.Ship It Back
Print your prepaid shipping label from the portal, affix it to your parcel, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse team inspects your returned items, we will process your refund to your original payment method within 5-7 business days.
